Last Updated: October 31, 2025
Privacy Policy
TL;DR: We collect minimal data to provide our service. We never sell your data. You can export or delete your data anytime. We're GDPR compliant.
1. Information We Collect
Account Information
- Email address: For account creation and communication
- Password: Encrypted and stored securely (we can't see it)
- Name: Optional, for personalization
Research Data
- Search queries: The research questions you ask
- Research summaries: AI-generated summaries you create
- Saved sources: Papers you save to your library
Usage Data
- IP address: For security and fraud prevention
- Browser type: To optimize performance
- Device information: For fraud detection (limited to 3 free accounts per device)
- Usage statistics: Number of searches, features used (anonymized)
Payment Information
- Billing details: Processed and stored by Stripe (PCI compliant)
- We never see or store your full credit card number
2. How We Use Your Information
- ✅ Provide the service: Process your research requests
- ✅ Improve the product: Analyze usage patterns to make Cookiejar better
- ✅ Send updates: Product updates, trial reminders (you can unsubscribe)
- ✅ Prevent fraud: Detect abuse and multiple free accounts
- ✅ Comply with law: When legally required
We do NOT:
- ❌ Sell your data to third parties
- ❌ Use your research for training AI models without permission
- ❌ Share your data with advertisers
- ❌ Send spam emails
3. Your GDPR Rights (EU Users)
You Have the Right To:
Access Your Data
Request a copy of all data we have about you.
Request via Contact Form
Rectify Your Data
Correct inaccurate information in your account.
You can update your profile in Settings.
Delete Your Data
Permanently delete your account and all associated data.
Request via Contact Form
Export Your Data
Download all your research in portable format (JSON, PDF).
Available in Settings → Export Data.
Object to Processing
Object to how we use your data for certain purposes.
Submit via Contact Form
Restrict Processing
Limit how we process your data while keeping your account.
Submit via Contact Form
Response Time: We respond to all GDPR requests within 30 days.
4. Data Storage & Security
Where We Store Data
- Cloud Hosting: Vercel (US-based, GDPR-compliant)
- Database: Vercel KV (Redis) with encryption at rest
- Authentication: Firebase (Google, GDPR-compliant)
- Payments: Stripe (PCI DSS Level 1 compliant)
Security Measures
- ✅ All data encrypted in transit (HTTPS/TLS)
- ✅ All data encrypted at rest
- ✅ API keys hashed with SHA-256
- ✅ Regular security audits
- ✅ Rate limiting to prevent abuse
- ✅ CSRF protection
5. Data Retention
- Active accounts: Data stored indefinitely while account is active
- Inactive accounts (>2 years): We may delete data after email notice
- Deleted accounts: All data permanently deleted within 30 days
- Backup copies: Deleted from backups within 90 days
6. Third-Party Services
We use the following third-party services that may process your data:
- Firebase (Google): Authentication - Privacy Policy
- Stripe: Payment processing - Privacy Policy
- Vercel: Hosting and infrastructure - Privacy Policy
- Anthropic (Claude AI): Research synthesis - Privacy Policy
- Google Analytics: Usage analytics - Privacy Policy
7. Cookies & Tracking
We use the following cookies:
Essential Cookies (Required)
- Authentication cookies: Keep you logged in
- Security cookies: CSRF protection
Analytics Cookies (Optional)
- Google Analytics: Track usage patterns
- Vercel Analytics: Performance monitoring
You can disable analytics cookies in your browser settings or use our app without them.
8. Children's Privacy
Cookiejar is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has created an account, please contact us immediately.
9. International Users
EU Users: We comply with GDPR. Data may be transferred to the US but is protected by EU-US Privacy Framework.
California Users: We comply with CCPA. You have the right to know, delete, and opt-out of data sales (we don't sell data).
10. Changes to This Policy
We may update this policy occasionally. We'll notify you of major changes via:
- Email to your registered address
- Notification on the website
- Updated "Last Modified" date at the top
11. Contact Us
For privacy questions, GDPR requests, or data concerns:
Contact Form: Submit a privacy request
Response Time: We respond to all privacy requests within 30 days
Questions about how we handle your data?
Contact us